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    Lajerrio

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Better Business Bureau
1 / 5
Corporate Values

Overview

Lajerrio has a consumer rating of 4.7 stars from 1,350 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Lajerrio most frequently mention great experience, beautiful ring and good quality.Lajerrio ranks 6th among Engagement Rings sites.

  • Service
    134
  • Value
    55
  • Shipping
    55
  • Returns
    44
  • Quality
    328

This company does not typically respond to reviews

Positive reviews (last 12 months): 92.6%
Positive
1,120
Neutral
54
Negative
36
View ratings trends
52
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What reviewers want you to know

Positive highlights

  • It is a size 9 like my engagement ring but it almost didn't fit.

Critical highlights

No critical highlights yet

How would you rate Lajerrio?
Top Positive Review

“My engagement ring”

Lacey H.
8/13/20

So I just want to say how delighted I am with my engagement ring! And of course the service is amazing. Lajerrio have crafted this beautiful ring and engraved it beautifully. The white Safire shines like diamonds and the comments I've had are so lovely. A massive thank you to all at lajerrio I will absolutely be ordering more jewellery from here. I read some not very nice reviews, however I can only stress to anyone wanting to purchase this jewellery to look past them as i did. The ring is impeccable.

See positive reviews
Top Critical Review

“Where's my order”

Candice B.
5/29/20

Order this item for the second time 5/8 received tracking number 5/18. Started tracking item from usps site said it was received by united global development inc(shipper) as of 5/20 as of today item it still in transit with same shipper in the same place chino, ca today is 5/29. Called USPS was told anyone can make a label doesn't mean they physically have the package. Guess it's a waiting game. Gave them a second chance never again.

See critical reviews

Reviews (1,350)

Rating

Timeframe

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Reviews that mention popular keywords

engagement ring (12)
laceyh44
1 review
13 helpful votes
August 13th, 2020

So I just want to say how delighted I am with my engagement ring! And of course the service is amazing. Lajerrio have crafted this beautiful ring and engraved it beautifully. The white Safire shines like diamonds and the comments I've had are so lovely. A massive thank you to all at lajerrio I will absolutely be ordering more jewellery from here. I read some not very nice reviews, however I can only stress to anyone wanting to purchase this jewellery to look past them as i did. The ring is impeccable.

roseg202
1 review
5 helpful votes
January 23rd, 2021

When you buy these rules and you open that box and you see the fire coming out of these white sapphires I thought that they accidentally sent me real diamonds no joke honestly I thought they was real diamonds this is so beautiful and so well-made I get A lot of compliments on how beautiful this ring is! I am going to buy a other different set because I just can't believe how absolutely gorgeous these wings are! True to size and the box that this ring comes over the top box

Tip for consumers:
Don’t worry honestly you will fall head over hill in love with the rings!!
The only thing bad I can say is the DHL delivery guy stood 6 foot from my front porch and toss the ring on my porch and walked away I didn’t even sign for the package I guess He didn’t have Time to get my required signature for it and just had to toss and run!!!

Products used:
Ring set

Service
Value
Shipping
Quality
tatianac56
1 review
0 helpful votes
February 22nd, 2021

Really pretty! Good quality. Very happy:)

A beautiful ring and arrived promptly. Very pleased with my purchase. Thank you.

danaj244
1 review
16 helpful votes
July 4th, 2020

This ring is more beautiful than words can describe. It is so unique. The craftsmanship, alone, is amazing. Moreover, CS always quick to respond to my questions and flexible with our order!

leydisg
1 review
0 helpful votes
January 8th, 2021
Verified purchase

My engagement ring was from here too and I wanted something to match the specific oval shape perfectly. Did not disappoint! Arrived quickly even over the Christmas period, which is a miracle tbh. Can't wait to wear it.

Service
Value
Shipping
Quality
mariel390
1 review
4 helpful votes
March 24th, 2021

Packaging was great. Thank you so much, and they're so pretty and dainty. I cant find another place that does exactly what I'm looking for

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Value
Shipping
Returns
Quality
tracyr412
1 review
0 helpful votes
June 11th, 2021

I will definitely be coming back for any future purchases. This purchase exceeded my expectations. Amazing jewelry!

Service
Value
Shipping
Returns
Quality
jodyb138
1 review
13 helpful votes
July 29th, 2020

It's beautiful! Beyond my expectations! Thank you!
Beyond blown away by the work done on my wedding set. Don't hesitate- order! She'll love it...

courtneys297
1 review
7 helpful votes
October 30th, 2020

It looks amazing with my other rings. I had to exchange for another size and they were so helpful and made it really easy.

wendye147
1 review
0 helpful votes
March 19th, 2021
Verified purchase

Amazing work as always. The ring is beautiful and I absolutely love it! It's even more gorgeous in person! The wedding was very short notice and she delivered EARLY!

Service
Value
Shipping
Returns
Quality
darrens266
1 review
0 helpful votes
July 23rd, 2021

It is exactly what I wanted - unique while still being timeless. It fits perfectly with my engagement ring as well.

Service
Value
Shipping
Returns
Quality
michelleb2653
1 review
0 helpful votes
May 19th, 2021

I purchased this ring just to see what the quality would be like. It was an advertisement on Facebook and to my surprise the ring is absolutely stunning. The workmanship put into the ring is beautiful very detailed the weight of the ring is great. I will be purchasing more jewelry from this company. Highly recommend

markt1548
0 reviews
0 helpful votes
January 12th, 2022
Verified purchase

Easy to order and ring looks great! From start too finish they updated me on the status of the order. Might have taken longer than I thought but she was thrilled when it arrived at the house.

Reason I chose this business:

Easy of ordering

Reason I chose this product:

My wife loved the picture

Quality
jessicap1353
1 review
0 helpful votes
November 14th, 2021
Verified purchase

I love our rings we received however just after one day I had one small green stone fall out, so now my ring is missing a stone. Then last night one of the small red stones fell out too. I'm glad I caught it while I was doing dishes but I'm concerned I'm eventually going to lose that one as well. I wish the rings were better made especially since these rings were promise rings and hold a very special significant meaning.

Reason I chose this business:

Lajerrio had the style of rings I was looking for and the materials used to produce the rings was better then other similar rings I seen online.

Reason I chose this product:

My girlfriend hinted me the idea for the style of ring she liked and lajerrio met that style we were going for.

Quality
ellenf182
1 review
0 helpful votes
February 5th, 2021

What a stunning ring! So much sparkle and shine. Great seller communication and fast shipping. I would highly recommend the store to anyone!

Service
Value
Shipping
Quality
leahr124
1 review
0 helpful votes
August 2nd, 2021

I don't know if I can find the words to express how much I love this ring! I knew I liked it from the website but the photos do not do it justice. I like it even more in person. The sizing is perfect. I also want to compliment you on the display boxes. I have never seen something so elegant. The light over the ring is an impressive touch. You absolutely have a repeat customer with me. Thank you so much

Service
Value
Shipping
Returns
Quality
jesseg318
1 review
0 helpful votes
November 4th, 2021
Verified site experience

Easy browsing. Great deals. She saw the neighbors ring and sent me a 3 carts... I chose 1, hope she likes it.

Reason I chose this business:

You guys make some good jewelery.

Reason I chose this product:

Wedding ring!
"He went to Lajerrio"!

aidah24
1 review
0 helpful votes
October 11th, 2020

I exchange my ring to moissanite and it perfectly beautiful. The customer service is super good,, so sparkly and gorgeous

danim91
2 reviews
0 helpful votes
March 4th, 2022
Verified site experience

Used one code for 20% off which was listed under "Free shipping over $79 & 1 yr warranty". Made sure i spent over$80 & didn't get free shipping. That's not the way it works everywhere else.

bjl26
1 review
0 helpful votes
June 18th, 2021

Beautiful. Exactly as described and fast shipping. Beautiful ring, so happy to have my siblings with me all the time!

Service
Value
Shipping
Returns
Quality
tenishad5
1 review
0 helpful votes
March 6th, 2022
Verified site experience

I have already purchased this ring 2 years ago. Only reason it didn't get 5 stars is that one of the top tiers are bent and after time, tiny sapphires have fallen out of the band. It may have happened with sizing. At a distance, no one can tell. I still wear the ring even with the bent tier. I love it so much, I am ordering another right now. I'm hoping the next ring isn't bent, nor missing sapphires. Fingers crossed. Sizes are accurate. Ring still looks good, other than the missing stones and bent tier. Worth the money and prices are great.

Reason I chose this business:

Ordered in the past. Want the same ring, 2 years later.

Reason I chose this product:

I'm in love with the design.

dykhousel
1 review
0 helpful votes
September 6th, 2021

Very light and dainty ring, but so beautiful. Really happy with this purchase, quick postage and great communication from seller.

vickir189
1 review
4 helpful votes
September 9th, 2020

My husband picked these out for me and paid for quick shipping it took 12 days to come in! More beautiful in person! Definitely satisfied!

robinj138
2 reviews
0 helpful votes
November 21st, 2021
Verified site experience

It was great I love how you have the virtual video of each ring. I'm excited about receiving my ring.

Reason I chose this business:

I love the rings and your earrings were excellent

Reason I chose this product:

I have a real one like this and I don’t like wearing afraid! So I hope this one is as shiny and glamorous as mine. Thank u

michelleo495
1 review
0 helpful votes
December 14th, 2020

The jewelry is beautiful quality and perfect fit. It was a day or two late to ship but well worth the wait. Very happy with my purchase!

Q&A (10)

Answer:

Scam... stones missing from ring

By Keri R.
See more answers (4)
Answer:

The same thing happened to me. I have now been sent tracking information but am being asked to provide ID in order for cutstoms to release the shipment. I have never been asked to do this before.

By A M.
See more answers (2)
Answer:

My experience with this company leads me to believe that it is a scam.

By S J.
Question:

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About the business

Company Representative

lucyv
Lucy V.
Typically does not respond to reviews

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